Privacy Policy

We, at NexusLab, respect your personal data. That is why we have tried to make information in this Privacy Policy understandable as required by the law.

Updated: March 15, 2021


NexusLab is committed to protecting the privacy rights of data subjects.Please read this privacy policy (the “Privacy Policy”) carefully to understand how NexusLab, its subsidiary and affiliate corporations, successors, and assigns (collectively, the “Company”, “our”, “us” or “we”) uses and protects the information that we collect from visitors to Nexuslab.net (the “Website”).

As used in this Privacy Policy, “NexusLab” refers to company NexusLab LLC, with the place of business in the USA, under the registration number 35 80 91 7 and with registered office at the address: 16192 Coastal Highway, Lewes. Delaware 19958, County of Sussex, its owners, directors, employees. Depending upon the context, “NexusLab” may also refer to the Website, content or other materials provided by NexusLab.

This Privacy Policy applies to information collected by the Company through the Website. The purpose of this Privacy policy is to give you a clear explanation about how we collect and process your personal information. We may change this policy from time to time by updating this page. We are committed to ensuring that your privacy is protected. Any information we collect by which you can be identified will only be used in accordance with this privacy policy.

Please note that providing us with your data; you warrant to us that you are over 15 years of age, which is the age from which individuals are permitted to use the Website.

We will use the information that we collect about you in accordance with the EU General Data Protection Regulation (Regulation EU 2016/679), (further – “GDPR”) which becomes effective from 25 May 2018. You can access this legislation here:https://eur-lex.europa.eu/legalcontent/EN/TXT/?uri=uriserv:OJ.L_.2016.119.01.0001.01.ENG&toc=OJ:L:2016:119:TOC.

We reserve the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at the Website.

What is personal data?

Personal data means information relating to a living individual who can be directly or indirectly identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the GDPR.

Information the company collects from you

1. Identity and contact data: first name, last name, title, e-mail address, telephone number (further – “Personal Information”). 2. Automatically collected technical information: information received by using an automated tool called Google Analytics, which helps us record and analyze how our visitors use the Website. Learn more about this tool athttps://support.google.com/analytics/answer/1012034?hl=en&ref_topic=6157800. Please note that we do not collect any other types of information, including special personal data, which is data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data To keep your Personal Information accurate, complete, and current, please contact us with any changes, and we will take reasonable steps to update or correct the information in our possession that you have previously provided.

When the company collects your information

User communications

When you indicate your e-mail address submitting a support ticket in the NexusLab Support section of the Website or when you sign up to a newsletter or when you reach to us via email, telephone, post, live chat or contact forms we may retain your personal details and those communications in order to process your inquiries, respond to your tickets, provide you with a newsletter and improve the Website.

Information collected through technology

The Company automatically collects and receives certain information from your computer or mobile device, including the activities you perform on the Website, your location, demographic data, behavior, interests, the type of hardware and software you are using (for example, your operating system or browser) and etc.

When you visit our website, we collect usage statistics and other data, which helps us to estimate the efficiency of the content delivered. Processing data gathered from our website also helps us to provide better user experience and improve the products and services we offer. We collect information through the use of “cookies,” scripts, tags, Local Shared Objects (Flash cookies), web beacons, and other related methods.

How the company uses your information

Personal Information

The Company identifies the purpose for which your Personal Information is collected and will be used.

By using the features of the Website which require from you providing us with your email address, you will be deemed to consent to our use of your Personal Information for the purposes of:

- Monitoring your use of our website and improve the user experience;
- Analyzing trends and traffic, track purchases, and track usage data;
- Processing your support tickets and responding to your inquiries;
- Keeping track of communication regarding support tickets submitted by you and reporting back to you;
- Sending emails, newsletters, mailing updates;
- E-mail gating.

If we need to use your personal data for another purpose or for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing. Please note that the Company will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your Personal Information.

Non-Personal Information

The Company may use Non-Personal Information for the purpose of system administration. The Company may use Non-Personal Information for the purposes of system administration, assisting in diagnosing problems with the Company servers, monitoring the Company’s system performance and traffic on the Website and to gather broad demographic information about visitors on Website.

Your Rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

- To request a copy of your Personal Information in Company’s possession;
- To request that the Company corrects any Personal Information if it is found to be
- Inaccurate or out of date;
- To request that your Personal Information is erased where it is no longer necessary;
- To withdraw your consent to the processing of your Personal Information at any time;
- Where there is a dispute in relation to the accuracy or processing of your Personal - Information, to request a restriction is placed on further processing;
- To object to the processing of your Personal Information.

If you wish to exercise any of the rights listed above please do not hesitate to contact us.

Please note that you can also lodge a complaint with an authority of the EU country of your residence if you believe that your privacy rights have been breached. If you want to learn more about your national data protection authority, please visithttps://ec.europa.eu/commission/sites/beta-political/files/national-data-protection-authorities-jan_2018_en.pdf

How and for how long we process your personal information

The Company may use your Personal Information to send you emails and/or newsletters periodically listing news or events relating to the Website. You have the choice to opt out of receiving such promotional e-mails and/or newsletters by clicking the unsubscribe link at the bottom of each email or sending an email to info@nexuslab.net and/or following the instructions in such correspondence. Once the Company has processed your opt-out request, the Company will not send you promotional emails unless you opt back into receiving such communications.

Personal Information used to send you promotional emails and/or newsletters or used in relation to your support tickets will be stored and processed solely for this purpose until you withdraw your consent, where applicable, or unsubscribe from newsletters, but not longer than for 2 (two) years after your last interaction with NexusLab.

Disclosure of information to third parties

Except as described below, we do not sell, transfer or otherwise disclose your Personal Information to outside parties. Under certain exceptional circumstances, the Company may have a legal duty or right to collect, use or disclose your Personal Information.

Safeguarding your personal information

The Company takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. These include, but are not limited to, internal reviews of (a) the Company’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where the Company stores Personal Information. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. As a result, while we are committed to protecting your Personal Information, we cannot completely ensure or warrant the security of any information you provide to us.

We limit access to your Personal Information to those employees, and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. However please note that the standards of collecting, processing and safeguarding the information you are providing to us will not be lower than those currently in force in the EU, namely GDPR, which becomes effective from May 25, 2018.

Other sites

This Website contains links to other websites or services. Please note that we are not responsible for the privacy practices or the content of such websites or services, and you should review the privacy policy of each such website or service to make sure you are comfortable with it before providing any personal information.

Your acceptance of these terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If there are any material changes to how we handle personal information, we will send you a notification e-mail and/or place a temporary notice on our website.

Contacting us

Your information is controlled by NexusLab LLC. If you have questions or concerns about how your information is handled, please direct your inquiry to NexusLab LLC, which we have appointed as responsible for facilitating such inquiries.
NexusLab LLC: 16192 Coastal Highway, Lewes, Delaware 19958
E-mail: info@nexuslab.net


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